We got some great insights from our client survey. They told us about their own
How are we different?
Pro Customer Service
We are in business because of our clients: We believe it is our job to help you navigate the accounting and tax world while you are running your business. We only offer services that we know you need and are looking for and we always have your best interest at heart. We believe in calling you back or responding to your email on the same day but certainly within 24 hours.
We are geeks and love effective technology: that really makes a difference. Xero has been
the bedrock of our practice for many years and now has decent competitors in the space with
Quickbooks and SAGE. The app ecosystem that exists around these systems is constantly innovating with
solutions for every business challenge imaginable. We have implemented solutions for point of sale,
online sales, payments, paperless bookkeeping, timesheets, job workflows and many others.
We are business nerds: We like to help businesses become profitable and sustainable by providing good information for business decisions. We like to understand your business model and how you generate cash from your customers. We like to forecast future scenarios and help you decide between alternative plans or projects.
Pro Cloud Remote
We adopted cloud technology in the late 2000s: We moved to a remote / home hybrid model from 2018 based on the benefits of such a flexible working regime and long before the pandemic. Our staff work wherever it suits them and we have many clients that we haven’t met in the real world. Real world meetings with clients and staff are wonderful and can be valuable for building relationships but in reality most of our work can be done remotely.
Pro Easy Simplify
We like to remove or simplify tasks for you: There can be a lot of duplication and inefficiencies in accounting and bookkeeping systems that build up over time. Taking a look at the business process and streamlining it is one of our fortes. Ultimately we are looking for ways
to save our clients money or time in the processes we set up for them.